We only carry top quality merchandise from the world's leading manufacturers of Stiletto Shoe products. Occassionally we receive a product that does not meet our standards and may not be aware of it until it has been purchased by a consumer. We will do everything in our power to fulfill your order with a quality product, short of substitutions.
If you return a product that is not defective, it will be refused. If we are forced to accept your return of a non-defective product, a 20% restocking fee will be imposed.
UNAUTHORIZED RETURNS WILL BE REFUSED - RETURN TO SENDER. If you refuse to accept the same product in exchange for a defective product, a 20% restocking fee will be imposed. If we cannot provide you with the same product in exchange for a defective product, we will issue you a store credit and you may choose another item or receive a full refund.